Help & Advice.

Frequently asked question 

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Free Help & Advice, Not every plumbing problem requires a professional plumber, so we at emergencyplumber247.co.uk offer free Help & Advice to get you through the menial jobs. With over 25 years’ experience in plumbing, heating, drains & gas under our belts, we have put our know-how into a series of useful guides & tutorials. They will help you solve all kinds of household issues. But, if at any point you need a helping hand, just get in touch to book one of our expert engineers.

help & advice on a task such as: unblocking a sink, drain, or toilet.

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PLUMBING

Where can I usually find my Stopcock?

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You can usually find your mains water Stopcock under you kitchen sink or under a black plastic cover close to your pavement.

How can I stop my tap from dripping?

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Dripping taps can be caused by a vast number of issues, for this reason, it's usually more time-effective to get a plumber in to check it out. They'll be able to fix the problem quickly and efficiently for you.

How can I unclog my toilet?

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Remember don't keep flushing, Get hold of a plunger and see if you can clear the clog that way. let it sit for a few hours and try flushing again once the paper has started to break down.

HEATING

My hot water is intermittent?

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Check the water pressure on your boiler, if the water is below 0.5, this can effect the boiler from coming on and off. Fill the boiler to the manufacturer specification which is usually 1.0 bar and reset the boiler. If this all fails call a Gas Safe registered engineer.

I have heating but no hot water?

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There are a number of reason why this could happen, one of the main reason is caused by a faulty diverter valve. You will need a Gas Safe registered engineer to help you diagnose this fault and carry out the repair.

My cylinder isn't heating up the stored hot water?

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One of the main causes of this type of fault is caused by a damaged immersion heater and would require and competent heating engineer to resolve this issue.

GAS

Smell Gas?

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National Grid: 0800 111 999
Emergency Plumber 24-7: 01225 247 247
* Turn gas supply off at the gas meter
* Open all windows and doors
* Do not switch lights on or off

What is carbon monoxide?

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Carbon monoxide is a gas that has no door, colour or taste and can be very dangerous to your health or even fatal. Contact a Gas Safe registered engineer immediately. You can buy a carbon monoxide detector from your local plumbing suppliers.

How often should I service my boiler?

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It is very important, for both your safety and boiler efficiency, to have your boiler serviced once each year. You should call us or any Gas Safe registered installer to service the boiler and to check its emissions,

help & advice

If you have a problem and our help & advice doesn’t cover your problem, do not hesitate to get in contact with our highly skilled engineers to get a solution to your problem.

Here for you, 24/7

Facing an unexpected emergency? Burst pipe need urgent repair? Need a new shower? Get in touch with our 24/7 UK-based team and arrange a visit from one of our local engineers. We’re plumbing specialists, and are on hand 24/7 to take care of your indoor or outdoor jobs.

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